Depending on the situation, environment and requirements of your company, you decide which service level you would like to arrange with us for the purchased product. We offer you the highest level of service with the following versions: Standard warranty, ADDExtendedand ADDInclusive(Please note our terms and conditions)
service hotline and e-mail support in German and English The specialists from
Advantech Service-IoT GmbH are available to you directly by telephone or e-mail and handle
your questions with the highest level of priority.
and immediately ready for use after repair If Advantech Service-IoT GmbH is
familiar with the image staged on the hardware, we can reconfigure your system
after repair. The device is returned to you completely ready for
with short lead times We, the manufacturer, know
the systems down to the last detail and make sure all defects are eliminated
quickly with only a few work days of lead time for your repair
(depending on the agreed service level).
costs We bear the expense for all
shipping costs for returns within the EU.